Thursday, September 10, 2009

A day at ISB !!

This post has been long overdue and something or the other kept me away from this. I finally get a chance to write about a typical day at ISB and here goes the same:-

7:15 A:M – The alarm goes off and I immediately put it back to snooze. It’s just 4 hours and this cruel mechanical alarm wouldn’t understand the benefits of a sound sleep. I and my snooze played for 3 more rounds till it told me that this is last time it will snooze. The battle is over. Snooze wins and I wake up. Get ready speedily with a fundamental objective – to get one cup of coffee before the 8:15 class and as usual, I missed.

8:15 A:M – First class – Organization Behavior and Prof. Pinto discusses the HR practices and people focus of GE leaders. Eye opener case in many aspects and learned some very practical insights in managing teams as well as organizations at large.

10:15 A: M – It’s 30 minute break between two classes and the time flies that included a small clarifying conversation with the Prof. and my breakfast.

10:45 A: M – Second class – Government, Society, and Business. Diverse topics such as Women Empowerment, Human Security, and Human Development Index were discussed by the prof. followed by Group Presentations by three groups. I wasn’t particularly attentive during the presentations part and have some fun with Saikat and Pranjal in the class

12:45 P:M – Hungry and Lunch time. Wrap up by 1:30 P:M and had some light hearted discussions with my classmates at lunch

1:30 P:M – I head to LRC to accomplish two things a) I wanted to revisit the GE case and compile the learnings from the case. I was pretty impressed with the class b) I have to glance through my CV for my Resume review session with Moi Foi consultants ISB has hired

2:30 P:M – I conduct 45 minutes discussion with Mr. Mandeep from Moi Foi about my career objectives, past experiences, way to represent my CV, and picked up couple of things to improve in my CV.

3:30 P: M – I reach back to my quad. My quad-mates were leaving for a session on Placement portal but I wasn’t particularly interested in the same. I spend next hour or so surfing on net, answering several pending emails, and calling couple of friends outside ISB. Also, worked on my CV and sent it across to few friends for review.

4:30 P: M - I opened McKinsey quarterly’s report on “Offshore and Captive Units” and gather few old articles. This is to prepare for my discussion with CTO of a large organization at pre-scheduled 6:30 P: M who agreed to speak to me previous day.

5:30 P: M – I am done with my readings and preparation. With one hour for the call, I decide to take a quick 45 min nap. It has been a long day already and I am running on 4 hours of sleep. I deserve more, I thought.

5:40 P:M – I get a call from the CTO to prepone the call as he would be engaged later. Thank God I prepared earlier. One part of me was happy, as now I will get free early and will be able to attend my dance class. Second part, awww… what about that 45 minutes nap.

5:45 P:M – Since call got pre-poned no-one else from my group could join me and I navigated through the call on my own. Extremely insightful & practical perspectives that will help in the project I am pursuing on Back Office and Captive units for my client.

6:15 P:M – The call gets over and I quickly rush to Recreation Center – elated that after missing two classes I will be finally able to catch up my Salsa. Spend next 1 hour – away from all sorts of distractions. No CP. No Management. No Best Practices. No Beta. No CAPM. No Experience Curve. No Bull-shit. Just one hour of pure fun.

7:30 P: M – I reach back to my quad and quickly compile the notes from my discussion with CTO and send it across to my group. Also, I set up agenda for meeting with client the next day.

8:15 P: M – Hungry and time for Dinner but the food hasn’t been delivered. I hang out a bit with people in lawn until food arrives at 8:40 P: M

9:00 P: M – After quickly having my dinner, I rush to Atrium to attend a session by Parthenon Consulting on Case Analysis. The speakers talked about the projects they were involved in, culture of Parthenon, and general aspects of Consulting. Ended the Session with a Hi-Tea with the Alumni from Parthenon!

10:20 P: M – I get in call with a junior from my undergrad college, who has been trying to contact me to seek suggestions and guidance on his ISB and MBA applications in general. Talked to him for 30 min and he seemed satisfied with some of my inputs. Hope it helps him. Always great to get in touch with people from your undergrad 

11:00 P:M – I head to LRC to finish off the Investment Analysis assignment only to realize I am not carrying notes required for the same. Kicked myself and headed back to my quad to wrap it up.

11:25 P:M – After some TP, four of us – Vinay, Sohel, I, and Rachit get together to discuss the assignment (Thank God Prof. allowed discussion for the assignment) and solved the questions. I wasn’t willing but Sohel pushed that we write the assignment in fair as well and finish it once and for all. The deadline is Friday 7:00 P:M but I am done by 2:00 A:M. Some rare moments that I have assignments done with such a huge time lead.

2:00 A:M – Time for a tea break and discuss several aspects of the Case Competitions and other ideas that are important to set agenda for the weekend.

2:45 A:M – All done and I face a dichotomy – whether to go for sleep and glance through the readings for tomorrow’s IT class. I choose the former only to be pulled out of quad by Niyaz for another(his) break. We sit out in the lawn and discuss how the day went. It is there it struck me that this discussion has been long overdue for my blog.

Thanks to Niyaz for showing up that I am writing this post. BTW, tomorrow class starts at 8:45 and it’s already 4:15. The same story awaits – wake up in morning, fight with snooze, loose, miss out coffee before the class, and ………………………

Friday, September 04, 2009

Subroto Bagchi's Commmencement Speech @ IIMB - 2004 - Go Kiss the World !!

Cam across this wonderful and inspiring blog post about Mr. Subroto Bagchi's speech at IIM- B. I have developed a deep interest in these speeches by great leader. Goes on a long way to put real things, especially for B-school grads, in right perspective. How can I not cover it on my blog. Here goes Mr. Bagchi....

I was the last child of a small-time government servant, in a family of five brothers. My earliest memory of my father is as that of a District Employment Officer in Koraput, Orissa. It was and remains as back of beyond as you can imagine. There was no electricity; no primary school nearby and water did not flow out of a tap. As a result, I did not go to school until the age of eight; I was home-schooled. My father used to get transferred every year. The family belongings fit into the back of a jeep - so the family moved from place to place and, without any trouble, my Mother would set up an establishment and get us going. Raised by a widow who had come as a refugee from the then East Bengal, she was a matriculate when she married my Father. My parents set the foundation of my life and the value system which makes me what I am today and largely defines what success means to me today.

As District Employment Officer, my father was given a jeep by the government. There was no garage in the Office, so the jeep was parked in our house. My father refused to use it to commute to the office. He told us that the jeep is an expensive resource given by the government – he reiterated to us that it was not 'his jeep' but the government's jeep. Insisting that he would use it only to tour the interiors, he would walk to his office on normal days. He also made sure that we never sat in the government jeep - we could sit in it only when it was stationary. That was our early childhood lesson in governance - a lesson that corporate managers learn the hard way, some never do.

The driver of the jeep was treated with respect due to any other member of my Father's office. As small children, we were taught not to call him by his name. We had to use the suffix 'dada' whenever we were to refer to him in public or private. When I grew up to own a car and a driver by the name of Raju was appointed - I repeated the lesson to my two small daughters. They have, as a result, grown up to call Raju, 'Raju Uncle' - very different from many of their friends who refer to their family drivers as 'my driver'. When I hear that term from a school- or college-going person, I cringe. To me, the lesson was significant – you treat small people with more respect than how you treat big people. It is more important to respect your subordinates than your superiors.

Our day used to start with the family huddling around my Mother's chulha - an earthen fire place she would build at each place of posting where she would cook for the family. There was no gas, nor electrical stoves. The morning routine started with tea. As the brew was served, Father would ask us to read aloud the editorial page of The Statesman's 'muffosil' edition - delivered one day late. We did not understand much of what we were reading. But the ritual was meant for us to know that the world was larger than Koraput district and the English I speak today, despite having studied in an Oriya medium school, has to do with that routine. After reading the newspaper aloud, we were told to fold it neatly. Father taught us a simple lesson. He used to say, "You should leave your newspaper and your toilet, the way you expect to find it". That lesson was about showing consideration to others. Business begins and ends with that simple precept.

Being small children, we were always enamored with advertisements in the newspaper for transistor radios - we did not have one. We saw other people having radios in their homes and each time there was an advertisement of Philips, Murphy or Bush radios, we would ask Father when we could get one. Each time, my Father would reply that we did not need one because he already had five radios - alluding to his five sons. We also did not have a house of our own and would occasionally ask Father as to when, like others, we would live in our own house. He would give a similar reply, "We do not need a house of our own. I already own five houses". His replies did not gladden our hearts in that instant. Nonetheless, we learnt that it is important not to measure personal success and sense of well being through material possessions.

Government houses seldom came with fences. Mother and I collected twigs and built a small fence. After lunch, my Mother would never sleep. She would take her kitchen utensils and with those she and I would dig the rocky, white ant infested surrounding. We planted flowering bushes. The white ants destroyed them. My mother brought ash from her chulha and mixed it in the earth and we planted the seedlings all over again. This time, they bloomed. At that time, my father's transfer order came. A few neighbors told my mother why she was taking so much pain to beautify a government house, why she was planting seeds that would only benefit the next occupant. My mother replied that it did not matter to her that she would not see the flowers in full bloom. She said, "I have to create a bloom in a desert and whenever I am given a new place, I must leave it more beautiful than what I had inherited". That was my first lesson in success. It is not about what you create for yourself, it is what you leave behind that defines success.
My mother began developing a cataract in her eyes when I was very small. At that time, the eldest among my brothers got a teaching job at the University in Bhubaneswar and had to prepare for the civil services examination. So, it was decided that my Mother would move to cook for him and, as her appendage, I had to move too. For the first time in my life, I saw electricity in homes and water coming out of a tap. It was around 1965 and the country was going to war with Pakistan. My mother was having problems reading and in any case, being Bengali, she did not know the Oriya script. So, in addition to my daily chores, my job was to read her the local newspaper - end to end. That created in me a sense of connectedness with a larger world. I began taking interest in many different things. While reading out news about the war, I felt that I was fighting the war myself. She and I discussed the daily news and built a bond with the larger universe. In it, we became part of a larger reality. Till date, I measure my success in terms of that sense of larger connectedness.

Meanwhile, the war raged and India was fighting on both fronts. Lal Bahadur Shastri, the then Prime Minster, coined the term "Jai Jawan, Jai Kishan" and galvanized the nation in to patriotic fervor. Other than reading out the newspaper to my mother, I had no clue about how I could be part of the action. So, after reading her the newspaper, every day I would land up near the University's water tank, which served the community. I would spend hours under it, imagining that there could be spies who would come to poison the water and I had to watch for them. I would daydream about catching one and how the next day, I would be featured in the newspaper. Unfortunately for me, the spies at war ignored the sleepy town of Bhubaneswar and I never got a chance to catch one in action. Yet, that act unlocked my imagination. Imagination is everything. If we can imagine a future, we can create it, if we can create that future, others will live in it. That is the essence of success.

Over the next few years, my mother's eyesight dimmed but in me she created a larger vision, a vision with which I continue to see the world and, I sense, through my eyes, she was seeing too. As the next few years unfolded, her vision deteriorated and she was operated for cataract. I remember, when she returned after her operation and she saw my face clearly for the first time, she was astonished. She said, "Oh my God, I did not know you were so fair". I remain mighty pleased with that adulation even till date. Within weeks of getting her sight back, she developed a corneal ulcer and, overnight, became blind in both eyes. That was 1969. She died in 2002. In all those 32 years of living with blindness, she never complained about her fate even once. Curious to know what she saw with blind eyes, I asked her once if she sees darkness. She replied, "No, I do not see darkness. I only see light even with my eyes closed". Until she was eighty years of age, she did her morning yoga everyday, swept her own room and washed her own clothes. To me, success is about the sense of independence; it is about not seeing the world but seeing the light.

Over the many intervening years, I grew up, studied, joined the industry and began to carve my life's own journey. I began my life as a clerk in a government office, went on to become a Management Trainee with the DCM group and eventually found my life's calling with the IT industry when fourth generation computers came to India in 1981. Life took me places - I worked with outstanding people, challenging assignments and traveled all over the world. In 1992, while I was posted in the US, I learnt that my father, living a retired life with my eldest brother, had suffered a third degree burn injury and was admitted in the Safderjung Hospital in Delhi. I flew back to attend to him - he remained for a few days in critical stage, bandaged from neck to toe. The Safderjung Hospital is a cockroach infested, dirty, inhuman place. The overworked, under-resourced sisters in the burn ward are both victims and perpetrators of dehumanized life at its worst. One morning, while attending to my Father, I realized that the blood bottle was empty and fearing that air would go into his vein, I asked the attending nurse to change it. She bluntly told me to do it myself. In that horrible theater of death, I was in pain and frustration and anger. Finally when she relented and came, my Father opened his eyes and murmured to her, "Why have you not gone home yet?" Here was a man on his deathbed but more concerned about the overworked nurse than his own state. I was stunned at his stoic self. There I learnt that there is no limit to how concerned you can be for another human being and what is the limit of inclusion you can create. My father died the next day.

He was a man whose success was defined by his principles, his frugality, his universalism and his sense of inclusion. Above all, he taught me that success is your ability to rise above your discomfort, whatever may be your current state. You can, if you want, raise your consciousness above your immediate surroundings. Success is not about building material comforts - the transistor that he never could buy or the house that he never owned. His success was about the legacy he left, the memetic continuity of his ideals that grew beyond the smallness of a ill-paid, unrecognized government servant's world.

My father was a fervent believer in the British Raj. He sincerely doubted the capability of the post-independence Indian political parties to govern the country. To him, the lowering of the Union Jack was a sad event. My Mother was the exact opposite. When Subhash Bose quit the Indian National Congress and came to Dacca, my mother, then a schoolgirl, garlanded him. She learnt to spin khadi and joined an underground movement that trained her in using daggers and swords. Consequently, our household saw diversity in the political outlook of the two. On major issues concerning the world, the Old Man and the Old Lady had differing opinions. In them, we learnt the power of disagreements, of dialogue and the essence of living with diversity in thinking. Success is not about the ability to create a definitive dogmatic end state; it is about the unfolding of thought processes, of dialogue and continuum.
Two years back, at the age of eighty-two, Mother had a paralytic stroke and was lying in a government hospital in Bhubaneswar. I flew down from the US where I was serving my second stint, to see her. I spent two weeks with her in the hospital as she remained in a paralytic state. She was neither getting better nor moving on. Eventually I had to return to work. While leaving her behind, I kissed her face. In that paralytic state and a garbled voice, she said, "Why are you kissing me, go kiss the world." Her river was nearing its journey, at the confluence of life and death, this woman who came to India as a refugee, raised by a widowed Mother, no more educated than high school, married to an anonymous government servant whose last salary was Rupees Three Hundred, robbed of her eyesight by fate and crowned by adversity - was telling me to go and kiss the world!

Success to me is about Vision. It is the ability to rise above the immediacy of pain. It is about imagination. It is about sensitivity to small people. It is about building inclusion. It is about connectedness to a larger world existence. It is about personal tenacity. It is about giving back more to life than you take out of it. It is about creating extra-ordinary success with ordinary lives.

Thank you very much; I wish you good luck and Godspeed. Go, kiss the world."

Source - Original post at http://nirmala-km.blogspot.com/2004/11/subroto-bagchis-speech-iimb.html